State Farm® Insurance Agent Gene Dukes Jr.
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
NMB Survivor Challenges
December 9, 2025
"Thoroughly enjoy working with Gene and his team. They saved me a lot with my auto insurance and was able to bundle home and auto. Staff is AWESOME!"
"Thank you, NMB Survivor Challenges, for sharing your experience! It's great to hear that Gene and the team were able to help you save on your auto insurance and bundle your home and auto. We appreciate your kind words about our awesome staff. "
Shaw Ashley
December 9, 2025
"Staff is very friendly and easy to work with. So happy I made the switch to Gene Dukes and his team!"
"Thank you, Shaw Ashley, for your kind words! We're glad to hear that our friendly staff made your switch to Gene Dukes and his team a positive experience. If you need anything else, feel free to reach out. "
Christy Meredith
November 25, 2025
"Everyone is always so friendly and professional."
"Thank you, Christy, for your kind words and for taking the time to leave a review. We're glad to hear that our team's friendliness and professionalism made a positive impact. We appreciate your support!"
Nicole Reeves
November 24, 2025
"Gene and his team are amazing. Aside from saving me a large chunk of money, they are so kind and the type of people you WANT to do business with with. I can’t recommend them enough! Thank you Gene, Kimberly, and team!!"
"Thank you, Nicole, for your kind words and recommendation! We're glad to hear that Gene, Kimberly, and the team were able to assist you effectively. Your feedback means a lot to us."
Rita J
November 19, 2025
"Madison was able to assist me with my whole needs. Was in an accident with a person with a different insurer- things went smoothly"
"Thank you, Rita, for your feedback. It's great to hear that Madison was able to assist you effectively and that everything went smoothly after your accident. We appreciate your trust in us."
Kenny Swafford
November 10, 2025
"Thank you for helping like you do so much"
"Thank you for the review, we appreciate your business."
Courtney Niederer
November 6, 2025
"Great customer service. Personalized experience."
"Thank you, Courtney, for your kind words and perfect rating. We're glad to hear that you appreciated the personalized experience and our customer service. Your feedback means a lot to us."
Justin P
November 6, 2025
"Fast and friendly service.I would definitely recommend to others"
"Thank you, Justin, for your kind words and recommendation. We're glad to hear that you found our service fast and friendly. Your feedback means a lot to us."
Tabitha Welborn
October 10, 2025
"With such a busy schedule and work, it’s very hard to call. Was able to text State Farm with a quick response, very polite, and understanding. Was able to help and solve request quickly!"
"Thank you Tabitha! We really appreciate your business."
Glen Pisani
August 19, 2025
"Working with Gene and his office made our new home purchase a much simpler experience. Circumstances out of our control forced Gene and his office to react later in the process than usual and things all worked the way they were supposed to. I would recommend Gene to everyone"
"Thank you, Glen, for your feedback! It's great to hear that Gene and the team were able to assist you effectively during your home purchase. We appreciate your recommendation and look forward to serving you in the future."
Joey Shieder
July 24, 2025
"Gene and his team have been great to work with to help insure both our clients and our residents with quality insurance. They greatly assist in educating and explaining insurance needs. Highly recommend."
"Thank you, Joey, for your positive feedback! We're glad to hear that Gene and the team have been helpful in providing quality insurance and support. Your recommendation means a lot to us."
Sam
June 13, 2025
"Jessica was a great help, she helped go over my policy and bill. I appreciate y’all taking the time!"
"Thank you, Sam, for sharing your experience with us! We're glad to hear that Jessica was able to assist you with your policy and bill. Your feedback is greatly appreciated."
Amanda Lewis
June 9, 2025
"Have been with Gene Dukes State Farm for several years, called today to make a payment and I've been considering shopping around for other insurance and canceling my policy with them. I spoke with Jessica Johnson, who was honestly delightful and the most helpful anyone has been. She's very knowledgeable, personable and kind. Great at her job! She helped me with issues I've had with my auto policy while still upselling me on a new policy. She is the only reason I'm staying a state farm customer today. Thank you for taking the time to listen! First time I can say that I enjoyed a call to an insurance company."
"Thank you, Amanda, for sharing your experience with us. It's great to hear that Jessica was able to assist you so effectively and make your call enjoyable. We appreciate your loyalty and look forward to continuing to serve you. "
Michael Griffith
June 6, 2025
"The employee are super nice answered all of my questions great job guys"
"Thank you, Michael, for your kind words and for taking the time to share your experience. We're glad to hear that our team was able to assist you effectively. We appreciate your feedback and look forward to serving you again."
Jen
March 2, 2025
"Pleasure doing business with them. Very pleased with the prices I received as well as their professionalism. Best price around for my car insurance! Definitely recommended 💯"
"Thank you for your great review! We're glad you were pleased with our prices and professionalism. Your recommendation means a lot to us!"
Joe Bostic
March 1, 2025
"Very helpful agency! Pleasant experience!"
"Thank you Joe for the review. We are so happy we could help and make it a great experience for you. "
Arturo Jose
January 8, 2025
"Excelente"
"Thank you Arturo for the 5* review! We are so happy to assist with your insurance needs. "
Scott Mock
December 27, 2024
"Very responsive, friendly and knowledgeable! Thanks for the help!"
"Thank you so much for your kind words Scott! We're thrilled to hear that you found our team responsive, friendly, and knowledgeable. Your satisfaction is our top priority, and we’re here to help whenever you need us. Thanks for choosing us!"